Aquatana Covid-19 Statements

Update 04/27/2020 - Main Office Reopens with Social Distancing Guidelines

As Montana, Havre and the Hi-Line begins reopening their businesses, Aquatana has also reopened their office doors with regular business hours. To ensure the well being of our customers and employees, we will be following the recommended social distancing guidelines. To promote the recommended social distancing, we are currently only allowing TWO customers in our office at one time. To help us better serve you, we ask that only one person per car enter our office. For your convenience, online ordering is still available.

Update 03/23/2020 - Changes Regarding In-Home Delivery

As the Coronavirus (COVID-19) continues to spread and social distancing is advised by all levels of government, we plan to take action to help protect our communities, customers and staff.

Beginning Monday March 23, 2020, we have suspended in-home delivery services of bottled water and salt. We will however continue to deliver these products to your home but we will leave them outside. We understand that this might be an inconvenience for some and we apologize, however given the current times it is necessary. If you are a bottled water customer, simply leave your empty bottles outside and we will replace them with full bottles. If you have a specified location you would like your bottled water/salt or should have any questions please contact our office at 265-2424 or email us at customercare@aquatanamt.com.

Update 03/22/2020 - What We Are Doing in Response to Covid-19

With the onset of Coronavirus (COVID-19) we feel that it is imperative that we communicate what steps have been taken to help ensure the health and safety of our customers and staff.

  • Employees who feel ill are instructed to stay home and seek medical treatment.

  • Employees are urged to frequently wash their hands per CDC techniques. When hand washing is not an option, the use of hand sanitizer (60-90% alcohol) is advised.

  • Employees are asked to cover their mouth and nose with the crook of their arm when sneezing or coughing.

  • Delivery and service personnel are asked to sanitize hands prior to entering homes.

  • Increased office and plant cleaning and sanitizing procedures have been implemented.

AQUATANA is monitoring CDC communications and will continue to inform employees of any procedural changes.

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